Wholesale Perfume Supply

Overview

At Wholesale Perfume Supply, we aim to provide high-quality perfumes and a smooth buying experience for all our customers. Because we deal with wholesale and hygiene-sensitive products, our return policy is designed to ensure fairness while maintaining product safety.

Returns Eligibility

We only accept returns under the following conditions:

• The item received is damaged or defective
• The wrong product was shipped
• The issue is reported within 3–7 days of delivery

To be eligible for a return, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

• Opened or used perfume bottles
• Items without original packaging
• Products damaged after delivery due to customer handling
• Clearance or discounted wholesale stock (unless damaged upon arrival)

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method
• Processing time may take 5–10 business days depending on your bank or payment provider

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us immediately after receiving your order.

Shipping Returns

Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

We recommend using a trackable shipping service for all returns.

Bulk Orders

For wholesale or bulk orders:

• Returns are handled on a case-by-case basis
• We encourage customers to confirm product details before placing large orders
• Special agreements may apply depending on order size

Contact Us

For any return or refund inquiries, please contact us:

Email: wholesaleperfumesupply@gmail.com

We aim to respond within 24–48 hours.

Important Note

By purchasing from Wholesale Perfume Supply, you agree to this Return & Refund Policy.